To truly transform the customer experience, banks must accelerate their strategy to overcome fragmentation across the enterprise, and over the last year, banks have seen significant challenges within the landscape with resilience, economic recovery, M&A activity and increased global regulation. Banks fully understand the vital need to transform, yet they are still struggling to deliver the customer outcomes that they need in order to drive revenue and increase profitability.

Join us to explore:

• How to assure a strategic approach to digital transformation while achieving tangible results
• How to provide a streamlined, consistent, reliable experience in our ‘one-click’ society
• How technology is impacting the future of work through fragmentation, data, organizational structures and workflows
• How fragmentation across the enterprise has created resilience issues, cost overheads and disjointed customer outcomes
• How to drive cost efficiencies while simultaneously providing a customer experience that distinguishes yourself from your peers

To truly transform the customer experience, banks must develop a strategy to overcome fragmentation across the enterprise, and over the last few months, banks have seen significant changes in the Financial Services landscape with resilience, economic recovery and digital acceleration. Banks fully understand the vital need to transform, yet they are still struggling to deliver the customer outcomes that they need in order to drive revenue and increase profitability.

Here we will explore:

• How to provide a streamlined, consistent, reliable experience in our ‘one-click’ society
• How technology is impacting the future of work through fragmentation, data, organizational structures and workflows
• How fragmentation across the enterprise has created resilience issues, cost overheads and disjointed customer outcomes
• How to drive cost efficiencies

What would you do with a crystal ball that told you what lurks around the corner? Today's IT leaders must inherit such psychic insight to defend against tomorrow's threats.

Meet 3 Fintech Canada CIO psychics as they make their predictions live on the CIOonline Predictions Panel.