Creating Proactive Customer Experiences

Customer Experience

04-28-2021

Creating Proactive Customer Experiences

Customer Experience

04-28-2021


As 5G accelerates growth of B2B2x ecosystems, enterprise customers are facing a radical digital transformation to keep up with the opportunities in front of them. Now, more than ever, communications service providers (CSPs) need to be more than just a connectivity provider and with customer experience being the next battleground for competitive differentiation, becoming proactive in delivering high-quality, reliable and frictionless product and service experiences is critical for success.

In this executive roundtable, a panel of experts will share their insights on how to create a proactive customer experience.

One Click Access to

CXOstories

Hamish Taylor

Moderator:

Hamish Taylor

Former CEO of Eurostar & Sainbury's Bank / Former Head of Brands, British Airways

Share Webinar:

Fireside with


Greg Verdino

Greg Verdino

Business Futurist & Digital Transformation Expert, Keynote Speaker, Author & Advisor

Insights by


Chris Bauschka

Chris Bauschka

GM/AVP, Telecommunications Vertical

ServiceNow

Kasper Ovesen

Kasper Ovesen

Senior Principal

Accenture

Made Possible by

Interested in similar Webinars?

Here are some related Webinars based on the Audience


UP