CX uncut

Predictions Panel

02-25-2021

CX uncut

Predictions Panel

02-25-2021


Customer Experience is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you; the result is your customers' holistic perception of their experience with businesses or brands.

These panelists have taken a seat on the predictions panel where they will take their tenured experience curating CX to let us know what tomorrow holds.

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Hamish Taylor

Moderator:

Hamish Taylor

Former CEO of Eurostar & Sainbury's Bank / Former Head of Brands, British Airways

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Meet the USA CX uncut Psychics


Aarthi Murali

Aarthi Murali

Chief Customer Experience Officer

M&T Bank

William Chumley

William Chumley

Chief Customer Officer

State of Colorado

Ehab Goldstein

Ehab Goldstein

VP Global Strategic Insights and Customer Care

LifeScan

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