
Jack Maher
DevSecOps USA
Predictions Panel
Customer Experience is the result of every interaction a customer has with your business, from navigating the website to talking to customer service and receiving the product/service they bought from you; the result is your customers' holistic perception of their experience with businesses or brands.
These panelists have taken a seat on the predictions panel where they will take their tenured experience curating CX to let us know what tomorrow holds.
Former CEO of Eurostar & Sainbury's Bank / Former Head of Brands, British Airways