Deliver an Incredible CX with a Partner you can Trust

Customer Experience

05-26-2021

Deliver an Incredible CX with a Partner you can Trust

Customer Experience

05-26-2021


Over the past decade, the shift in what drives consumer behavior has been transformational. A brand spending millions of dollars on marketing is not going to be successful unless they are also delivering the experiences that customers expect. Not only will consumers spend more money on a better experience, studies have shown they will also buy more, be more loyal, and share their experience with their friends.

But what goes into creating a great customer experience (CX)? While there are countless factors involved, it is essential that brands are choosing the right partners now to establish a strong foundation for their future. In this exclusive roundtable discussion, industry experts will explore the importance of choosing a partner that can deliver the high level of quality, experience, security, and global presence that brands need and can trust. They will also take a deeper look into how having the right technology, agility, and expertise will help to deliver the best experiences today, and for the incredible possibilities of the future.

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CXOstories

Alison McCauley

Moderator:

Alison McCauley

CEO of Unblocked, emerging technology futurist and forbes contributing writer.

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Fireside with


Ian Khan

Ian Khan

Inventor of the Future Readiness Score, 3 times TEDx Speaker, Author, Forbes Contributor

Insights by


Jeff Bak

Jeff Bak

VP of Cloud Messaging Product Management

Syniverse

Michael Tropeano

Michael Tropeano

Executive Director, Enterprise & Intelligence Solutions

Syniverse

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