Driving Effective Enterprise-Wide Digital Transformation in Banking

Digital Transformation

07-13-2021

Driving Effective Enterprise-Wide Digital Transformation in Banking

Digital Transformation

07-13-2021


To truly transform the customer experience, banks must accelerate their strategy to overcome fragmentation across the enterprise, and over the last year, banks have seen significant challenges within the landscape with resilience, economic recovery, M&A activity and increased global regulation. Banks fully understand the vital need to transform, yet they are still struggling to deliver the customer outcomes that they need in order to drive revenue and increase profitability.

Join us to explore:

  • How to assure a strategic approach to digital transformation while achieving tangible results
  • How to provide a streamlined, consistent, reliable experience in our ‘one-click’ society
  • How technology is impacting the future of work through fragmentation, data, organizational structures and workflows
  • How fragmentation across the enterprise has created resilience issues, cost overheads and disjointed customer outcomes
  • How to drive cost efficiencies while simultaneously providing a customer experience that distinguishes yourself from your peers

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CXOstories

Hamish Taylor

Moderator:

Hamish Taylor

Former CEO of Eurostar & Sainbury's Bank / Former Head of Brands, British Airways

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Fireside with


Pascal Bornet

Pascal Bornet

Intelligent Automation Global Expert, Chief Data Officer, Author

Insights by


Greg Kanevski

Greg Kanevski

Global Head of Banking

ServiceNow

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