Elevating Policy Servicing with a Single System of Action

Customer Experience

04-06-2022

Elevating Policy Servicing with a Single System of Action

Customer Experience

04-06-2022


Insurance executives have spent millions on customer service technology but are still struggling to deliver consumer grade experiences to policyholders and distributors. Not to mention, the challenges you face when upgrading your technology stack to support omnichannel solutions and personalized customer engagement across customers, agents, and brokers.

In this CXOstory, you will hear about how businesses can build predictable and consistent experiences across the front, middle and back office.

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Ben Feller

Moderator:

Ben Feller

Former Chief White House Correspondent & Partner

Mercury, a Public Strategy Firm

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Fireside with


Max Malloy

Max Malloy

AVP, Enterprise Digital Experience

ProAssurance

Insights by


Aaron Davidson

Aaron Davidson

Global Head of Insurance Industry Solutions

ServiceNow

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