Going Beyond a Good Enough Healthcare Experience

Healthcare

06-16-2022

Going Beyond a Good Enough Healthcare Experience

Healthcare

06-16-2022


Healthcare organizations are looking beyond the patient portal to engage with their patients and prospective consumers, by expanding experiences that drive a higher quality of care. The Digital Front Door is a strategy that works to reduce patient friction by unifying their apps under one umbrella and simplifying the patient experience with one sign-on for virtual visits, online bill pay, and self-service scheduling.

WATCH NOW to hear about:

  • Why leaders are looking beyond the patient portal to engage with their patient populations
  • How the current patient experience landscape looks across many healthcare providers today
  • How putting the patient's identity first gives organizations flexibility and agility to roll out better patient experiences
  • A phased implementation strategy to crawl, walk, and run

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CXOstories

Susanna Song

Moderator:

Susanna Song

Storyteller/Podcaster in Tech & Cybersecurity

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Fireside with


Rochelle J. Pleskow, M.S.

Rochelle J. Pleskow, M.S.

Former Chief Healthcare Informatics Officer, HP, Healthcare Transformation Leader

Insights by


Adam Crown

Adam Crown

Group Product Marketing Manager, Healthcare Solutions

Okta

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