Healthcare Payers Top Three Trends

Digital Transformation

03-23-2021

Healthcare Payers Top Three Trends

Digital Transformation

03-23-2021


In an increasingly competitive market, healthcare payers need to adopt new methods in order to achieve digital dexterity in a quick, condensed, and unanticipated timeline.  Meanwhile, members have advanced their expectations beyond, ‘get a service done, get it paid for,’ and expect more from their healthcare providers and insurer than ever before. As physical, mental, and wellness expectations have also advanced, healthcare payers have to meet members where they need it most and provide more value when they do.\ \ Join us to explore:

  • How a system of action brings information and insights to life when meeting member expectations
  • The value of connecting middle office operations with the service engagement layer
  • How the value chain of member experiences can be positively impacted through workflow innovation

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CXOstories

Joseph Wolfgram

Moderator:

Joseph Wolfgram

IT Futurist

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Fireside with


Rochelle J. Pleskow, M.S.

Rochelle J. Pleskow, M.S.

Former Chief Healthcare Informatics Officer, HP, Healthcare Transformation Leader

Insights by


Mike Luessi

Mike Luessi

AVP/GM, Healthcare and Life Sciences

ServiceNow

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