Reaching Your Full Potential: Enhancing Service Operations

Digital Transformation

08-24-2021

Reaching Your Full Potential: Enhancing Service Operations

Digital Transformation

08-24-2021


The technological world is advancing at a rapid speed. Intelligence has developed to become both artificial and human. Organizations have the opportunity now to harness this artificial power. They have the means to fundamentally rethink the many ways that humans and machines interact within working environments. Technology organizations want to be proactive in maintaining service uptime, but often chase problems after the fact due to disjointed tools and manual processes. In order to succeed, leading IT organizations need to predict service issues before they occur, prevent impact to users, and automate remediation workflows across teams. 

Join our experts as they engage through live chat, immersive polls, and eye-opening live behind-the-scenes Q&A opportunities – revealing how to bring data together successfully and apply modern machine learning approaches to create more resilient service operations.

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Hamish Taylor

Moderator:

Hamish Taylor

Former CEO of Eurostar & Sainbury's Bank / Former Head of Brands, British Airways

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Fireside with


Terry Jones

Terry Jones

Founder and Former CEO of Travelocity & Founding Chairman of Kayak

Insights by


Gab Menachem

Gab Menachem

Sr. Director, Product Management, ITOM

ServiceNow

Maxim Aronin

Maxim Aronin

Sr. Director, ITx Emerging Solutions

ServiceNow

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