Stressed consumers are demanding even more attention to detail, efficiencies in resolving questions, and intuitive self-service then ever before. Not to mention, your products have expanded far beyond just “what you sell," and in fact, 64% of consumers are willing to pay more for a simpler experience. The pressing question you have to ask yourself is, "are you delivering on that experience?"

Join us to explore:

• How leaders are creating frictionless operations
• How to unlock intelligent retail operations and centralize support
• How to elevate customer service from request to resolution

The global pandemic has forced global business leaders to rapidly pivot to remote work styles, and to ensure their infrastructure can withstand the massive surge in Internet activity. The National Cyber Security Centre has also issued warnings of increased threats targeting essential services and hospitals. CIOs are being challenged now more than ever to demonstrate efficiency and agility to begin planning for reopenings in the face of increasing uncertainty and adversity.

Join John Graham-Cumming, CTO of Cloudflare for an interactive virtual roundtable event as we discuss the impact increased Internet activity and cyber attacks is having in regions around the world and how you can manage the long-term implications of the current crisis on your infrastructure as you begin planning for reopening.

Discussion Topics:

• How the “big surge” is impacting Internet capacity worldwide.
• The increasing threat levels organizations are facing from advanced persistent threat groups.
• Best practices to ensure a more resilient architecture in the pandemic era.
• Exploring what reopening would look like based on efforts in other global regions.

Ever wonder how other organizations are adapting to constant IT changes?

In this live webcast, we'll discuss the journeys taken by Sam Hill at BBC and Hamish Taylor's experiences with British Airways, Sainsbury Bank

Join us to discover:

• How various roles in an organization respond to market changes rapidly and consistently while still producing secure and robust software
• How you can bring cross-functional teams together in an effort of achieving seamless collaboration
• How DevSecOps can be a game changer for the entire organization and not just for security teams