Cloud and DevOps practices blur the boundary between application development and the production cloud environment. Solutions that satisfy the needs of only the development team -or- the security & operations teams, in isolation, don't help where organizations need it the most: reducing security risk while ALSO increasing the speed of application delivery.
WATCH NOW to hear about:
Technology has had a profound effect on customer service expectations. In our “one-click” society, people want their issues to be solved immediately and with minimal effort. During the last few months, organizations are reacting to a disruptive number of customer requests with fewer employees available to respond. The result? More customer frustration. The cost of delivering service is skyrocketing, while satisfaction is at an all-time low. Meanwhile, service professionals are struggling with a reactive service model that lacks visibility into the true reasons why customers are having issues.
Service organizations are at a crossroads and leaders must find a new way forward if they want to thrive. You have been hand-selected to join a network of your peers to share insights and experiences on the current state and future of service. Please register today to join us for an opportunity to compare, contrast and debate best practices.
The global pandemic has forced global business leaders to rapidly pivot to remote work styles, and to ensure their infrastructure can withstand the massive surge in Internet activity. The National Cyber Security Centre has also issued warnings of increased threats targeting essential services and hospitals. CIOs are being challenged now more than ever to demonstrate efficiency and agility to begin planning for reopenings in the face of increasing uncertainty and adversity.
Join John Graham-Cumming, CTO of Cloudflare for an interactive virtual roundtable event as we discuss the impact increased Internet activity and cyber attacks is having in regions around the world and how you can manage the long-term implications of the current crisis on your infrastructure as you begin planning for reopening.
Ever wonder how other organizations are adapting to constant IT changes?
In this live webcast, we'll discuss the journeys taken by Sam Hill at BBC and Hamish Taylor's experiences with British Airways, Sainsbury Bank
Join us to discover: