Survival of the Fittest Fireside chat with a World Leading Retail Tech Evangelist, Daniel Bobroff

User Experience

12-02-2020

Survival of the Fittest Fireside chat with a World Leading Retail Tech Evangelist, Daniel Bobroff

User Experience

12-02-2020


Stressed consumers are demanding even more attention to detail, efficiencies in resolving questions, and intuitive self-service then ever before. Not to mention, your products have expanded far beyond just “what you sell," and in fact, 64% of consumers are willing to pay more for a simpler experience. The pressing question you have to ask yourself is, "are you delivering on that experience?"

Join us to explore:

  • How leaders are creating frictionless operations
  • How to unlock intelligent retail operations and centralize support
  • How to elevate customer service from request to resolution

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CXOstories

Hamish Taylor

Moderator:

Hamish Taylor

Former CEO of Eurostar & Sainbury's Bank / Former Head of Brands, British Airways

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Fireside with


Daniel Bobroff

Daniel Bobroff

Founder of Coded Futures, keynote speaker & advisor

Insights by


Nick Tzitzon

Nick Tzitzon

Chief Strategy Officer

ServiceNow

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