The End of Business as Usual: Retailer's Golden Opportunity

Digital Transformation

08-05-2021

The End of Business as Usual: Retailer's Golden Opportunity

Digital Transformation

08-05-2021


The global pandemic brought about new-profound changes to consumer behavior. The retail model has been shattered as new customer habits, and behaviors begin to unravel. Consumer expectations have evolved. Today’s consumers expect their interactions with retailers to be convenient, personalized, and consistent. Businesses in 2021 should start moving from survival mode into growth mode. It is time for retailers to embrace these new consumer behaviors and transform accordingly, whether investing in new technology or transforming their retail models. New opportunities are on the horizon in this new digital-first era.

While most retailers have been on a path toward digitized processes for a while, the reality is that to meet today’s expectations; retailers must accelerate digital transformation along the entire retail value chain, from customer and employee experience to store operations, to supply chain. Our experts will dive deep into these methods to attain growth in this new frontier of retail. Join them as they engage in live chat, immersive polls, and eye-opening live behind-the-scenes Q&A opportunities about these challenges.

One Click Access to

CXOstories

Joseph Wolfgram

Moderator:

Joseph Wolfgram

IT Futurist

Share Webinar:

Fireside with


Daniel Bobroff

Daniel Bobroff

Founder of Coded Futures, keynote speaker & advisor

Insights by


Suvro Goswami

Suvro Goswami

Global Head of Retail Solutions

ServiceNow

Made Possible by

Interested in similar Webinars?

Here are some related Webinars based on the Audience


UP