
Alison McCauley
Turning Service Experience into Competitive Advantages
Customer Experience
Fireside chat with the founder of Travelocity and founding Chairman of Kayak, Terry Jones
IT Organizations are now at the forefront of supporting a hybrid workforce of in-office and remote employees that will remain sustainable for the foreseeable future. Companies now need to have a new mindset for a distributed workforce and evolving technologies supporting resiliency and business continuity are key for moving into 2021.
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